FAQs


Please view our FAQs before ordering from us.

Shipping and Delivery

  • How much do I have to pay for delivery?

It depends on your location. At the time of placing order, we will check it from our courier services and charge you exactly according to the weight of the order.

  • How can I track my order?

We will provide you tracking links at the time of placing order where you can easily track your order. Also, you will be receiving regular updates regarding your order over sms/watsapp/email.

  • Can I change my address once the order has been placed?

If you feel the need in the address change, you can call us on our helpline number- 7860386884- 8:30 am to 5:00 pm, All days except Tuesday.  Depending on the status of the order, we will help you to change your order details.

  • The shipping time limit is over but I have not received my order, what should I do?

We are sorry for the delay,sincerely.  Please have a talk on our helpline number-  7860386884  or reach us on mail- help@meghdootfoodpro.in – 9:30 am to 4:30 pm, All days except tuesday. We will be happy to help you.

  • In how much time will I receive my order?

The average time we take to deliver products is within a week if the product is in stock.

  • Can I send my order as a gift to someone?

Well, surely you can however we don’t offer any type of gift wrapping currently.

 

Account and Payments

  • What type of payments do you offer?

We currently have following types of payment modes

  1. Paytm transfer
  2. NEFT
  • I need personal help with my order. Please help?

Please call us on our helpline number- +91 7860386884 or reach us on our mail- help@meghdootfoodpro.in -8:30 am to 5:00 pm, All days except Tuesday. We will be glad to help you personally.

GST related quries

  • How much GST is charged on my order?

We charge  12% GST on our products.

  • Are the prices displayed inclusive of tax?

Yes, all of the displaced prices are inclusive of tax.